News: baggage handlers at Edinburgh Airport and an EasyJet flight show you the meaning of customer care...less

We are very disappointed with the baggage handlers at Edinburgh Airport for our EasyJet flight to Milan this weekend. Nick's prized USA Fender Telecaster arrived in Milan airport completely destroyed.
After a lot of questions, passing the blame, and the people in charge refusing to speak to us, we finally found out that this had actually happened on the runway in Edinburgh! One of the airport vehicles had run over the guitar and then the staff had decided to load it on the plane anyway, with no warning or explanation to us!
We then arrived in Milan, hours before our headline show with a destroyed guitar.
The incredible support team at CELTICA Valle d'Aosta - PAGINA UFFICIALE managed to take us to a music store to buy a new guitar - at our own expense - so that the show could go on.
So a warning from us, be careful if you are flying Easy Jet from Edinburgh - your prized possessions might not make it to their destination in one piece

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