News: Virgin Media broadband issue a disgrace

I talked to the engineer... unable to find anything wrong with the connection... meanwhile... my connection remains terrible... I ask him if anything is going on in the network... he replies no! I ask him if I am the only on with these problems... he says that I am... well may be not... 11 pages of grief on their very own forum... how do people like Virgin think they can get away with things like this? Here's the starter:
For the past 7 days I have only been getting around a 800kbps download pipe. Speed tests on both speedtest.net and updn.co.uk are consistant both on and off peak so i'm not being traffic managed.

I'm quite tech savvy and very confident that there is no technical reason anything on my side of the connection is wrong, upload speed and ping times are consistant with the 10mbps connection i've previouisly enjoyed.

I've tried resetting the modem countless times to no avail, any ideas?
full dicussion Any Virgin Media users please feed back to this post.... Thanks

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